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Privacy Policy

How we protect and handle your personal information

Last updated: March 2025

🔐 Introduction

HealthShift ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare staffing platform.

By using HealthShift, you consent to the data practices described in this policy. We comply with the Kenya Data Protection Act, 2019 and other applicable regulations.

📋 Information We Collect

Personal Information
  • Name, email address, phone number, and physical address
  • Professional credentials, licenses, and certifications
  • Employment history and professional references
  • Payment and billing information
  • Profile photos and identification documents
Usage Information
  • Log data, IP addresses, and device information
  • Shift applications, postings, and completion records
  • Communication history within the platform
  • Ratings, reviews, and feedback

🎯 How We Use Your Information

Service Provision

Matching professionals with facilities and managing shift bookings

Verification

Validating credentials and maintaining platform security

Communication

Sending notifications, updates, and support messages

Payments

Processing payments and maintaining financial records

🤝 Data Sharing & Disclosure

We may share your information with:

  • Healthcare Facilities: Professional profiles and credentials when you apply for shifts
  • Healthcare Professionals: Facility details when posting shifts
  • Service Providers: Payment processors, cloud hosting, and analytics partners
  • Legal Authorities: When required by law or to protect our rights

⚠️ Important: We never sell your personal data to third parties for marketing purposes.

🛡️ Data Security

We implement appropriate technical and organizational measures to protect your data:

  • SSL encryption for all data transmission
  • Secure cloud infrastructure with regular backups
  • Role-based access controls and authentication
  • Regular security audits and vulnerability assessments
  • Staff training on data protection protocols

✊ Your Rights

Under the Kenya Data Protection Act, you have the right to:

📖 Access your personal data
✏️ Correct inaccurate information
🗑️ Request deletion of your data
🚫 Object to certain processing
📤 Data portability
Withdraw consent

To exercise these rights, contact us at privacy@healthshift.co.ke

📧 Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: